The team certainly looked after us straight away and fixed the car in one day. They gave us a loan car so I could still do the school run which we appreciated so much. We won't take our cars anywhere else. So professional and such a prompt service!

There is nothing I can fault. The work is done highly professionally, the customer service is impeccable, the pricing is fair, the explanation is thorough and the entire experience is pleasant.

Highly recommended these guys. The staff are always friendly and I don't second guess the work done on my car so if your looking for a good reliable honest mechanic go to ipswich city mechanical

Both of the staff on the front counter were extremely professional and had such incredibly knowledge and were more than happy to explain everything in ways I was able to understand. My car now runs beautifully and is more clean than it has been since my last service. So thank you all very much!

Always taken care of with the highest regard for both the customer and the vehicle! Can never fault any repairs done and have never had a complaint about pricing either! Contact made is always amazing, and payment processing is always easy as they always take the customers needs into consideration!

Always a very good experience when I drop my car off. Service is absolutely fantastic and I know the team would go above and beyond for their clients. Absolutely love the photos attached to invoices so they can show exactly what was done. I have been to a lot of mechanics in the past and I am very thankful I have found ICM for all my future mechanic work. I would not go anywhere else.