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57 Briggs Road

Raceview, Ipswich,
Queensland 4305

(07) 3812 1341

Customer Support
Service Enquiries

Opening Hours

Tuesday - Friday
7am -5.30pm

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WARRANTY ON PARTS & WORKMANSHIP

Do you know what warranty you are getting from your mechanic?

What do you need to know and understand?

Workmanship warranty:  How many months and/or klms are they giving to warrant the work they have carried out.

Warranty on parts supplied and fitted:  Whether it be new aftermarket, genuine or 2nd hand/recycled parts, they will all come with a different warranty condition.  You want to know if it is different from the standard warranty being given. 

Warranty conditions:  What are the conditions of the warranty given;  Eg, what is and isn’t covered, labour covered, does the vehicle need to return to the workshop or if you are too far away from their workshop, what are the requirements for warranty repairs.

 

If all the above information is not on the invoice or estimate from your mechanic, then you’ll want to make sure there is a link to all this information that you can read and understand.  And if you don’t understand, ask questions until you do.
 
The industry requirements for workmanship warranty is 6 months/10,000klms, whichever comes first.
 
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ABOUT OUR WARRANTY TERMS AND CONDITIONS

 
👉  12 months/20,000klm (whichever comes first) warranty on all workmanship carried out by Ipswich City Mechanical.
👉  All parts supplied by Ipswich City Mechanical are under the manufacturer or suppliers’ warranty unless otherwise stipulated.
👉  Should any warranty claim be required, Ipswich City Mechanical must be informed and give authorisation before any work is to be carried out.
👉  It is the responsibility of the owner to return the vehicle to our workshop, an RACQ Approved Repairer or another appointed repairer approved by Ipswich City Mechanical.
👉  Warranty may be voided if there have been any modifications to the vehicle or any components have been tampered with or modified in any way. 
 

For full details of our Terms of Trade and Privacy Policy can be viewed by clicking on the links.

To make a warranty claim, please contact our office on 07 3812 1341 or send an email to admin@ipswichcitymechanical.com.au

WAYS TO CONTACT US!

Call 📞 0738121341

Text 📱 0480027326 (text only)

Online Booking 💻 https://bit.ly/ICMBOOKINGS

Email 📧  office@ipswichcitymechanical.com.au

Send us a message on Facebook 👤

Carrier Pidgeon 🕊️

Smoke Signals 🔥💨

 

😂😂😂😂😂😂 Yes we have a sense of humour!

Ipswich City Mechanical Primary Submark RGB
Opening Hours: Tuesday - Friday 7am - 5.30pm

Thanks for your online booking. All bookings through this form will be confirmed within a few hours during opening hours or our next business day. If you would like a pick up, drop off (with 5klms of our workshop) or courtesy car, please advise in the notes section.

All other enquiries to be sent to:
[email] info@ipswichcitymechanical.com.au
[tel] 0738121341 or:
[text] 0480027326